Privacy Policy

Future Decor Guide ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. We comply with all applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and other state privacy regulations.

1. Information We Collect

We may collect several types of information from and about users of our website and services:

1.1 Personal Information You Provide

• Contact Information: Full name, email address, phone number, postal address, and city/state when you submit a booking request, contact form, or newsletter subscription.
• Project Information: Details about your renovation project, including property type, project scope, budget range, preferred timeline, and any specifics you share in your message.
• Account Information: Username, password, and profile details if you create an account with us.
• Payment Information: Billing address and payment method details when you purchase services (processed securely through our payment partners — we do not store full card numbers).

1.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, device information, operating system, and time zone settings.
• Usage Data: Pages visited, time spent on pages, page interaction metrics, referral source, and navigation paths through our website.
• Cookies & Tracking: Session cookies, analytics cookies, and marketing pixels that help us understand user behavior and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our home renovation services and process your booking requests.
• To respond to your inquiries, provide quotes, and communicate about your project.
• To send you newsletters, promotional materials, and updates (only if you have opted in — you may unsubscribe at any time).
• To improve our website, services, and customer experience based on your feedback and usage patterns.
• To comply with legal obligations, enforce our terms and conditions, and protect our rights and property.
• To detect, prevent, and address technical issues, fraud, or security violations.

3. How We Share Your Information

We do not sell your personal information to anyone. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party contractors, vendors, and partners who perform services on our behalf (e.g., payment processors, email service providers, analytics platforms, and subcontracted renovation professionals).
• Legal Compliance: When required by law, court order, or government authority, or to protect our rights, property, or safety.
• Business Transfers: In connection with any merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with third parties when you explicitly provide consent.

4. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device. Types of cookies we use include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We implement industry-standard technical, administrative, and physical security measures designed to protect your personal information. These include SSL encryption for data transmission, secure servers, restricted access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records are typically retained for 10 years (matching our warranty period), after which they are securely destroyed.

7. Your Privacy Rights (CCPA & State Laws)

If you are a resident of California or other states with privacy laws, you have specific rights regarding your personal information:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect.
• Right to Delete: Request deletion of your personal information (with certain exceptions).
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information.
• Right to Opt-In: For certain data processing that requires affirmative consent.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at info@futuredecorguide.com or call (414) 228-0411.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Newsletter & Marketing Communications

When you subscribe to our newsletter, we will send you periodic emails containing renovation tips, design inspiration, and promotional offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or visiting our unsubscribe page. We honor all opt-out requests within 10 business days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Future Decor Guide
• Address: 6900 N 37th St, Milwaukee, Wisconsin 53209, USA
• Phone: (414) 228-0411
• Email: info@futuredecorguide.com